Beginning the week of April 2, Illinois American Water will be flushing water mains and hydrants in the Lisle service area. Flushing is scheduled to continue throughout May.*
Illinois American Water conducts an annual flushing program of its water distribution system to help ensure continued high-quality water service. Flushing the water system entails sending a rapid flow of water through the water mains. As part of the flushing program, fire hydrants are checked and operated to help ensure fire protection in the community.
According to Michael Smyth, Vice President of Operations, “Flushing of the water distribution system is performed every year primarily to remove sediment in pipes. An annual flushing program helps to keep fresh and clear water throughout the distribution system.”
Illinois American Water will place signs in neighborhoods where flushing is occurring, so residents are aware of the system work. While the flushing program is underway, customers may experience a slight drop in water pressure or temporary water discoloration. Customers should refrain from doing laundry during the time of day the flushing program is taking place in or near their neighborhood. If tap water is discolored, it is recommended that several cold-water faucets are allowed to run for a short time until the water runs clear. Using more than one faucet allows the water to clear faster.
For additional information, visit www.illinoisamwater.com or contact our customer service center at 1-800-422-2782.
*Note: Dates may fluctuate due to weather conditions